Line Bed Privacy Policy – Your Data, Our Responsibility

1. Introduction & Scope

Welcome to Line Bed. This Privacy Policy ("Policy") explains how the Line Bed platform collects, uses, stores, and protects your personal information.

Line Bed is an internationally licensed online gaming platform. We believe your privacy is a fundamental right — not just a legal obligation. That is why we uphold the highest industry standards in protecting your information.

This Privacy Policy applies to:

• For users of the Line Bed website (linebed.pro).
• For Line Bed mobile app users.
• Users who browse our site without registering.
• Users who contact us via support or any other channel.

2. What Information We Collect

Line Bed only collects the information needed to provide you with proper service. No unnecessary data is collected.

2.1 How Information Is Collected

• Directly from you: During registration, KYC verification, or when contacting support.
• Automatically: Through cookies, log files, and analytics tools.
• From Third Parties: Through payment providers or identity verification services.

3. How Information Is Used

Line Bed uses your information only for legitimate purposes. We will never use your data for anything not described in this policy.

3.1 Core Use

• Creating, verifying, and managing accounts.
• Processing deposits, withdrawals, and other financial transactions.
• Awarding bonuses, promotions, and rewards.
• Providing customer service and support.
• Preventing fraud, money laundering, and other illegal activities.

3.2 Developmental Use

• Improving platform performance and security.
• Recommending games based on your preferences.
• Providing responsible gaming support.
• Legitimate marketing communications (if you have given your consent).

4. Data Sharing & Disclosure

Line Bed does not sell your personal information. However, limited data may be shared with trusted partners solely to facilitate service delivery.

4.1 Who We May Share Data With

• Payment Providers: bKash, Nagad, Rocket, and other approved payment gateways — for processing transactions.
• Identity Verification Services: To meet KYC and AML compliance requirements.
• Technology Partners: Cloud hosting and cybersecurity service providers.
• Law enforcement agencies: Where required by a valid court order or legal obligation.

4.2 What We Never Share

• To third parties for advertising purposes.
• To data brokers or marketing companies.
• For any non-essential purpose without your consent.

5. Cookie Policy

The Line Bed website uses cookies to enhance your experience and ensure platform security.

5.1 Types of Cookies

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

6. Data Security Measures

Line Bed employs the highest industry-standard technical and organizational measures to protect your data. Our security infrastructure is on par with the banking sector.

6.1 Technical Safeguards

• TLS 1.3 encryption across all data transfers.
• AES-256 encryption for all stored data.
• Two-factor authentication (2FA) support.
• Firewall, DDoS protection, and real-time threat monitoring.
• Regular independent security audits and penetration testing.

6.2 Organizational Safeguards

• Only authorized personnel have access to your information.
• Mandatory privacy training for all staff.
• A rapid response plan for data breach incidents.

7. Data Retention Period

Line Bed does not retain your information longer than necessary. Different types of data are subject to separate retention policies.

• Account Information: For the duration of account activity and up to 5 years after closure (for legal purposes).
• Transaction Records: A minimum of 5 years in accordance with international AML regulations.
• Communication Logs: Up to 2 years.
• Cookie and Analytics Data: Anonymized or deleted within 2 years.
• KYC Documents: Up to 5 years after account closure.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

8. Your Privacy Rights

Line Bed respects your rights over your personal information. You have the following rights:

8.1 How to Exercise Your Rights

To exercise any of your rights, please contact our support team. We will respond within 30 days of receiving your request. In some cases, identity verification may be required.

9. Child Protection Policy

Line Bed is strictly for users aged 18 and above. We do not knowingly collect or process data from minors.

• Age is verified at the time of registration.
• Additional identity verification may be required in cases of suspected fraud.
• Any account found to belong to a minor is closed immediately.
• Any collected data is deleted immediately.

If you believe a minor is using our platform, please contact support immediately.

10. Policy Changes

Line Bed may update this Privacy Policy due to legal or service-related changes. When updates occur, we will:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will notify you via your registered email or in-platform message.
• We will post a notice on the platform.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the new policy, you may close your account.

11. Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact our support team. We aim to respond within 48 hours.

• Email: [email protected]
• Support: Via live chat or ticket system.
• Response time: Typically within 24–48 hours.

If your complaint is not resolved, you may file a complaint with the relevant data protection authority in your country.